Internap Holding LLC (INAP) Review

Internap Holding LLC (INAP) is a cloud computing and hosting solutions provider that has been in the industry since 1996. The company offers a range of cloud solutions and hosting plans that cater to the needs of different users, including public cloud, private cloud, and hybrid cloud solutions, as well as managed hosting and colocation services. INAP prides itself on providing high-performance and scalable cloud solutions with exceptional customer support, all while offering flexible pricing plans. 

The company also offers a variety of additional features and tools, such as advanced security options and global network connectivity. With its focus on providing reliable and cutting-edge cloud solutions, INAP has gained a reputation for being one of the most innovative and trustworthy cloud providers in the industry. In this review, we’ll take a closer look at INAP’s cloud solutions, features, and performance, to help you decide if it’s the right cloud provider for your needs.

Overview

Internap Holding LLC, commonly known as INAP, is a global provider of high-performance, secure and compliant hybrid cloud and colocation solutions with over 20 data centers located in North America, EMEA, and APAC. INAP provides a full suite of hosting services including cloud, bare metal, managed hosting, and colocation, designed to enable businesses to scale their IT infrastructure quickly and easily. 

INAP’s solutions are tailored to meet the demands of large enterprises, SMBs, and start-ups across a wide range of industries, including healthcare, financial services, and e-commerce. INAP’s focus on performance, uptime, and reliability, coupled with its commitment to delivering exceptional customer support, makes it a popular choice for businesses seeking to improve their digital presence.

Customer Support Options

Internap Holding LLC (INAP) Cloud Solutions is a web hosting company that provides a range of cloud hosting solutions, including private cloud, public cloud, and hybrid cloud. Along with their hosting services, INAP Cloud Solutions offers a variety of customer support options to help their clients get the most out of their hosting experience.

One of the key customer support options from INAP Cloud Solutions is their 24/7/365 support team. This team of experienced technical experts is always available to assist with any cloud hosting-related issues or questions that clients may have. They can provide support via phone, email, or ticket support, depending on the client’s preference.

In addition to their live support, INAP Cloud Solutions provides a comprehensive knowledge base on their website. This knowledge base includes a wealth of information on cloud hosting-related topics, including how to manage your cloud hosting account, troubleshoot common issues, and configure your cloud environment. Clients can use the knowledge base to find answers to their questions or to learn more about the cloud hosting services that INAP Cloud Solutions provides.

INAP Cloud Solutions also offers a variety of tools and resources to help clients manage their cloud hosting services. For example, their cloud portal provides easy access to cloud hosting settings, application management tools, and other important details about your cloud hosting service. They also offer a variety of integrations with popular cloud-based applications like Amazon Web Services (AWS) and Microsoft Azure.

Overall, INAP Cloud Solutions provides a comprehensive set of customer support options for their cloud hosting clients. Whether you need help resolving technical issues or simply want to learn more about the cloud hosting services they provide, the INAP Cloud Solutions support team and their online resources are always available to help.

Plans & Pricing

Internap Holding LLC (INAP) Cloud Solutions is a cloud hosting provider that offers a range of plans and pricing options for businesses of all sizes. They provide various hosting solutions such as cloud servers, bare metal servers, and managed hosting.

Here’s an overview of the plans and pricing available from INAP Cloud Solutions:

In addition to their hosting plans, INAP Cloud Solutions also offers various products such as private cloud, colocation, and network services.

Overall, INAP Cloud Solutions provides reliable and scalable hosting solutions for businesses that require high-performance and customizable resources. Their private cloud and colocation services are ideal for businesses that need dedicated hardware and secure data centers. Additionally, their network services provide added security and protection against DDoS attacks.

Specialties

• Cloud
• Colocation
• Private Cloud
• Hosting
• Hybrid Infrastructure
• Content Delivery Network (CDN)
• IP Connectivity

Services Offered

• Shared Hosting – No / Unknown
• Dedicated Hosting – No / Unknown
• Cloud Hosting – Yes
• VPS Hosting – No / Unknown
• WordPress Hosting – No / Unknown
• Reseller Hosting – No / Unknown
• cPanel Hosting – No / Unknown
• Application Hosting – No / Unknown
• Minecraft Hosting – No / Unknown

Budget-Friendly Server

Starting at $100/mo

• Single Intel Xeon E3 and Dual Intel Xeon E5 Processors
• 16GB TO 1TB RAM
• UP TO 12 DRIVES
• 2X 1 GBE AND 10 GBE OPTIONS

Entry-Level Server

Starting at $150/mo

• Single Intel Xeon Processors
• 2X 1 GBE NETWORK
• NVME AVAILABLE
• UP TO 4 DRIVES
• 32G TO 128GB RAM

Compute-Intensive Server

Starting at $300/mo

• Dual Intel Xeon Scalable Processors
• UP TO 12 DRIVES
• 96GB TO 1.5TB RAM
• NVME AVAILABLE
• 2X 10 GBE NETWORK

Ratings

• Overall: 84/100
• Reliability: 84/100
• Usability: 85/100
• Customer Support: 83/100
• Features: 84/100

INAP Cloud Solutions Comprehensive Review

Internap Holding LLC (INAP) is one of the global suppliers of performance-driven, safe hybrid infrastructure options that enable technology representatives to organize their cloud experiences and foster innovation. Businesses can move their workloads quickly and reliably to the right place at the right time thanks to INAP’s multi-platform cloud, optimized network, modern data center, and intelligent managed service options.

Internap Corporation (INAP), which was founded in 1996, provides high-performance information center services like colocation, managed hosting, and cloud computing. From small and medium businesses to Fortune 500 enterprises, INAP collaborates with clients to meet their individual demands for dependable, highly secure IT solutions that are scalable. 

Aspects Such As Features And Usability

Public and private cloud hosting, cloud storage, and hybrid hosting are all available with Internap. Many enterprises and workloads can benefit from their wide selection of cloud hosting solutions and services. 

Security, dependability, and compliance are all built into every one of their cloud offerings. Single and double processor dedicated hosting options are good for a lot of different things. 

Dedicated servers provide guaranteed high performance, with dedicated CPU, disk Input or Output and RAM, universal transfers, a hybridized system with smooth integration, and an enhanced network for greater capacity and less latency to cloud users. 

This company’s managed server solutions provide a wide range of choices and safety systems based on your requirements. They provide fully managed security, a maintained operating system, backup, storage, and network services, as well as remote services, load balancing, and managed installation as add-ons. 

INAP specializes in healthcare technology, e-commerce, advertising technology, online education, online gaming, and financial services. This company uses its cutting-edge automation, knowledge of multiple platforms, and adaptable solutions to keep its customers’ IT infrastructure secure and optimized at all times. This way, it “gives them extra time back”.

INAP offers the following managed services:

• Managed Server Hosting overseen by INAP’s skilled specialists.
• Managed Private Cloud which is designed specifically for your applications.
• Managed AWS and Azure for cloud computing services
• Managed Security provides increased personal and commercial security.
• Managed Storage using RAID duplication and a high uptime guarantee.
• Managed Backups in order to make sure that no essential data is lost.

Enterprise Cloud Solutions from INAP

Private Cloud

All of the perks of the cloud, tailored to your requests. Flexibility, safety, and scalability: There are numerous reasons to select a private cloud service. And, with INAP, it’s simpler than ever to configure and install the perfect option for your business and applications. Private clouds are great for firms that must comply with HIPAA or PCI.

Managed AWS 

Navigating this maze-like platform economically and successfully needs both specialized knowledge and a significant amount of time — resources that many IT departments do not have. With INAP Managed AWS, professional engineers and architects help you protect, maintain, and optimize public cloud settings, so your team can focus on the apps that run there.

Managed Azure 

The increasingly widespread Microsoft Azure platform provides an efficient IaaS option to conventional IT infrastructure settings for specific workloads, use cases, and applications. 

However, getting started and running these accessible cloud instances is not always as simple as it appears. Microsoft-certified engineers help you secure, maintain, and optimize your public cloud setting with INAP Managed Azure, so your team can focus on the applications that are stored there. This way, your team can focus more on the applications.

Cloud Backup

Backing up confidential information on-premises is a smart idea, but it isn’t enough in today’s threat scenario. Only remote cloud backups offer the best data redundancy and protection. 

INAP Cloud Backup, which is enabled by Veeam Cloud Connect, is a simple, economical, and secure approach to ensure data protection. With our risk-free trial, you can back up to something like enterprise-grade cloud storage in just a few minutes.

Disaster Recovery as a Service

Business continuity is more than just a buzzword. It is about ensuring that your applications function properly for the individuals that rely on them. It’s about exceeding the standards you’ve worked so hard to establish. It’s all about shielding your image from the unavoidable. 

But you do not need us to inform you what disruption appears to mean for your company. You won’t even have to explain it to your consumers if you use INAP Disaster Recovery as a Service (DRaaS). INAP strives to be your worldwide collaborator for cloud computing infrastructure and bare metal servers, such as Managed Azure Cloud and Managed AWS Cloud solutions. 

Support 

INAP’s goods and services are not inexpensive, as you might expect from managed cloud hosting, but you do get what you paid for. You can also pay monthly or annually. Signing into your account as an old customer will allow you to access INAP help. Alternatively, you can communicate with the assistance chatbot as a pre-sales potential customer:

They have an excellent technical support staff They say that they have a “rock strong” customer service that routinely ranks them 17 percent higher than other hosting companies, and they are available 24 hours a day, 7 days a week through the use of live chat or ticketing system. They also provide a phone number for customer service as well as billing and sales inquiries.

User Comments on INAP

“Since 1996, they have provided excellent hosting.

Internap already has a goal since 1996, and that is to enable the internet to perform at its highest point, and through browsing their website, it is clear that they attempt to push that limit. They have a strong hybrid infrastructure that is adaptable, expandable, and easily accessible. 

They have a lot of different data centers all over the world so that they can keep their reach as wide as possible and give their customers the best service in terms of dependability, efficiency, and flexibility. In the United States, data centers can be found in Boston, Atlanta, Houston, and Dallas, to mention a few cities. 

Servers are located in Amsterdam and London in Europe, and in Singapore and Hong Kong in Asia. In addition to network services, dedicated servers, and managed services, Internap also provides a variety of cloud hosting alternatives. 

Many of their services are aimed at big businesses, such as advertising, e-commerce, technology, financial services, online gaming, healthcare technology, and online education, but they also help small businesses.

One hundred percent uptime is guaranteed

This company is so sure of its technology that it has a service level agreement that promises that everything will work at all times. They credit your account for missed time the instant their activity clock begins ticking.” 

– Michael Levanduski 

“What I enjoy about this is the customer service. They are not available every time, but they are also very friendly and eager to solve any problems that arise. The adaptability with which solutions are provided adds to the excellent aspects of the outstanding support service. 

The likelihood of a service blackout is low, so the service is accessible most of the time. The customization option is significant since it lets people customize items to meet their personal needs. The servers are fairly responsive and allow for simple data administration. 

The pricing is reasonable for the satisfaction you receive, and the treatments are well worth the money. Shield Plus significantly eliminates any form of cyber attack, making this one of the most secure cloud services available. The availability of service by phone is a significant advantage that sets it apart from its competitors. 

However, the downside of this is that the support crew is not large enough, which might be a burden at times due to a shortage of hands-on personnel available for help. Because a lack of statistics increases the likelihood of thoughtless blunders, several businesses are apprehensive because they cannot afford to risk much. 

There are instances when abuse accusations are not addressed properly, which can make the situation frustrating. The lack of an email alternative is also a problem. Globally, the available locations are limited, and migration does not have a big range as well. 

The INAP Cloud is a fantastic service agent with a slightly higher price than its rivals in the industry, which can be an issue, but the premium quality they deliver is worth the amount of money that you pay for.” 

– Trookie Mäklare P 

“The thing that I like and appreciate about this is how quickly I can get a human specialist on the phone when I need help. And, regardless of the fact that they do not charge for any form of service upgrade, my service tickets (particularly downtime reports) are taken up and answered within minutes. 

The reaction time is unrivaled, and I presume this standard of service is far superior to that of a multibillion-dollar megacorp hosting provider. INAP appears to be a lot more personable and sincere in its assistance. 

I called in several times and requested assistance accessing my website that I had unintentionally shut myself out of, and they had a specialist connected with a KVM to figure me out in no time. 

Their gear is really fast, and their network is extremely stable. Since 2014, I believe there’s been one brief outage. I intended to write this evaluation to let other sysadmins know that, while this isn’t the greatest or most common hosting service, it is absolutely worth checking out because I haven’t had any of the horror stories I’ve heard about with other providers.” – Kevin Richard

Pros & Cons

Pros

• Good technical support
• 100% Uptime Guarantee
• Worldwide coverage
• SLA (Service First Support) 
• Numerous industry certifications
• Specialized hosting
• Tier 3 data centers

Cons

• Designed for high-end hosting
• Shared hosting options are not available
• Shared web hosting plans are also not available
• Live chat powered by a chatbot

Conclusion

INAP appears to have mastered the art of developing industry-leading advanced technology in order to determine the best combination of IT infrastructure options for a wide range of application requirements at a reasonable price. Good hosting for higher end sites. 

Internap is a first-rate hosting provider that specializes in high-volume, specialized hosting. Their services appear to be more suited to larger corporations rather than small or individual enterprises, but they are unquestionably a viable choice for larger corporations. 

They are particularly focused on customer service and have built their programs around their personnel. Many alternative large volume hosting packages are available at reasonable prices, with numerous features and add-ons. This company’s high uptime and good support team are fantastic qualities.