StartLogic Review

StartLogic is a web hosting provider that offers a range of hosting plans and services to businesses and individuals. The company was founded in 2003 and has since grown to become one of the leading hosting providers in the industry. StartLogic’s hosting plans include a variety of options such as shared hosting, VPS hosting, and dedicated hosting, as well as a range of domain registration services. 

The company prides itself on providing fast and reliable hosting services with exceptional customer support, all while offering competitive pricing plans. StartLogic also offers a variety of additional features and tools, such as website builders, one-click installs for popular applications, and advanced security options. With its focus on providing high-quality hosting solutions, StartLogic has gained a reputation for being one of the most reliable and affordable hosting providers in the industry. 

In this review, we’ll take a closer look at StartLogic’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your needs.

Overview

StartLogic is a web hosting service provider that offers a range of hosting solutions for individuals and small businesses. Founded in 2003, the company provides shared hosting, VPS hosting, and dedicated server hosting plans. StartLogic’s hosting services come with features like unlimited bandwidth, storage, and email accounts, as well as a drag-and-drop website builder and e-commerce tools. 

The company also offers 24/7 customer support through phone, email, and live chat. With a focus on affordability and user-friendly features, StartLogic is a good option for those looking for a reliable hosting service for their website or online store.

Customer Support

StartLogic is a web hosting company that offers a range of hosting solutions, including shared hosting, VPS hosting, and dedicated servers. Along with their hosting services, StartLogic provides a variety of customer support options to help their clients get the most out of their hosting experience.

One of the key customer support options from StartLogic is their 24/7 support team. This team of experienced technical experts is always available to assist with any hosting-related issues or questions that clients may have. They can provide support via phone, live chat, or email, depending on the client’s preference.

StartLogic also provides a comprehensive knowledge base on their website. This knowledge base includes a wealth of information on hosting-related topics, including how to manage your hosting account, troubleshoot common issues, and optimize your website. Clients can use the knowledge base to find answers to their questions or to learn more about the hosting services that StartLogic provides.

In addition to their live support and knowledge base, StartLogic provides a range of tools and resources to help clients manage their hosting services. For example, their custom-built control panel provides easy access to server settings, application management tools, and other important details about your hosting service. They also offer a variety of integrations with popular applications like WordPress and Joomla.

Overall, StartLogic provides a comprehensive set of customer support options for their hosting clients. Whether you need help resolving technical issues or simply want to learn more about the hosting services they provide, the StartLogic support team and their online resources are always available to help.

Plans & Pricing

StartLogic is a web hosting service provider that offers various hosting plans to businesses of all sizes. Their hosting plans are designed to be user-friendly, reliable, and affordable. The company offers a range of hosting plans that are suitable for different types of businesses.

The hosting plans offered by StartLogic include the following:

• Shared Hosting: StartLogic offers three shared hosting plans: the Express Plan, the Pro Plan, and the Supercharge Plan. These plans come with unlimited storage, bandwidth, and email accounts. They also come with a free domain name, website builder, and marketing tools.
• VPS Hosting: StartLogic offers three VPS hosting plans: the VPS-1 Plan, the VPS-2 Plan, and the VPS-3 Plan. These plans come with varying amounts of storage, bandwidth, RAM, and CPU cores. They also come with a free domain name, cPanel, and website migration.
• Dedicated Hosting: StartLogic offers three dedicated hosting plans: the DS-1 Plan, the DS-2 Plan, and the DS-3 Plan. These plans come with varying amounts of storage, bandwidth, RAM, and CPU cores. They also come with a free domain name, cPanel, and website migration.
• WordPress Hosting: StartLogic offers three WordPress hosting plans: the WP Starter Plan, the WP Essential Plan, and the WP Premium Plan. These plans come with varying amounts of storage, bandwidth, and email accounts. They also come with a free domain name, pre-installed WordPress, and website migration.

StartLogic’s hosting plans are priced competitively and offer a range of features and benefits. The company also provides 24/7 customer support to help customers with any issues or questions they may have.

Here’s a markdown table outlining the various plans and pricing available from StartLogic:

Ratings

• Overall Score: 84/100
• Reliability: 82/100
• Usability: 86/100
• Customer Support: 86/100
• Features: 84/100

Overview

They previously offered several hosting packages like shared, Virtual Private Server or VPS hosting, and dedicated hosting. Right now, they focus on one hosting plan and pack it with features ranging from website building, SEO, security, and many more.

Getting Started with StartLogic

Opening the StartLogic page for the first time, I was greeted by a page where you can see the features of their web hosting plan, a domain name registration box, and features of their site builder.

While browsing the StartLogic page, I noticed that they only offer a single shared web hosting plan called StartLogic Pro. Many other hosting companies offer more hosting options than StartLogic is currently offering. Startlogic Pro costs $59.88 for one year, $83.76 for two years, and $99 for three years of hosting package. The regular rate is $5.50 per month. For this StartLogic review, I have no other choice but to try the Pro plan.

This plan comes with a free domain name, free email address, free marketing tools, drag-and-drop site builder, mobile-friendly templates, and unlimited domains. The $2.75 cost is only applicable if you buy a plan equivalent to three years.

To get started, I clicked the button that said: “Build Your Website Now!”.

I chose to register a new domain name, but an option to transfer an existing domain name from other domain registrars is also available. After checking my domain name’s availability, I fill in the registration page asking for the contact information, payment information, and purchase information. Payment method options are credit cards or PayPal. For credit cards, input the card number, security code, expiration month, and year.

I selected my preferred billing cycle in the purchase information box and added a Domain Privacy + Protection that costs $9.99 per year. This add-on will protect the customers’ identity from unwanted exposures that could lead to identity theft, spam, stalkers, etc.

Choosing a more extended billing period could save you a lot since the monthly cost is cheaper. Instant activation is already included in your plan with no setup fee. This plan also comes with a free SSL certificate from Let’s Encrypt SSL.

Another essential part of the sign-up process is the add-ons that StartLogic offers. It is dubbed as website essentials and includes WordPress Optimization, Website Builder, Website Security, Google Workspace, and SiteBackup and Restore.

Overall, my total cost amounts to $233.65 for a three-year hosting duration—quite a leap from the $2.75 that the StartLogic page advertized. A welcome message was sent to my email address after the confirmation and validation of my payment.

Using and Managing Your Website with StartLogic

To manage your website and hosting account, you need to log into your StartLogic dashboard.

The StartLogic dashboard has a pretty clean and straightforward interface. It has the following tabs:

Domain Tab

This tab displays all active and expired domains. It shows the name, expiration date, privacy, renewal status, webmail access, and setting. On this page, buttons to purchase domain and import domain are also available. Clicking the Manage button of the domain name will open the page that shows the domain settings, information, privacy and information, email accounts, and many more.

Hosting Tab

The tab contains the File Manager, My SQL Database, FTP Manager, and many more.

Business Tab

The tab can be used to manage the website summary, logo maker, business phone, Google Workspace, and SEO Solutions.

StartLogic Control Panel

StartLogic control panel used to look like a cPanel dashboard where tools are arranged according to functions. But, a few years ago, it started making some changes by integrating these tools into the StartLogic foundation dashboard.

Here are some of the tabs in StartLogic’s control panel:

Account Settings Tab

The page lets you edit your contact information, personal site profile, current plan, notification settings, and many more.

Billings Tab

The page displays your billing information, invoices, receipts, payment methods, upcoming payments, and many more.

File Manager

The page is where you can organize and manage website files. It can be accessed through the hosting tab from the foundation dashboard.

WordPress

The page is where you can build and manage your WordPress site. You can access this by clicking the domain of your website from the Startlogic dashboard.

MojoMarketplace

The section is where you can download applications like WordPress into your hosting dashboard.

MySQL Database

This page is where you can manage your database. You can create, edit, delete, import, or restore the database using MyPHPAdmin.

SEO Solutions

This tab contains tools that can help you manage and monitor your SEO ranking. It can be used to scan the SEO content score to check whether the changes made are effective or not.

Spam Filter

This tool lets you manage spam filter settings. It can be accessed through the Hosting tab.

Google My Business

The tab is for managing the Google Ads account associated with the website.

Microsoft Advertising – for managing the Microsoft Advertising account associated with the website

Disk Usage – shows used and available disk space in your hosting account.

StartLogic Website Builder

WebsiteBuilder from StartLogic is a user and beginner-friendly website builder tool. It is perfect for both beginners and more advanced users as well. It offers content and layouts which a user can drag and drop anywhere on the page. So the possibility for customization is endless.

StartLogic offers three WebsiteBuilder plans:

• Starter- Starting at $1.99/month
• Business- Starting at $6.99/month
• eCommerce- Starting at 12.99/month

Features include the following:

• 24/7 support
• Mobile responsive themes
• Hundreds of pre-designed layouts
• Customizable fonts
• Easy to change domains
• Security provided by SSL
• Installation is just a click away
• Sell your product online (must be in a Business Plan)
• Built-in PayPal integration (must be in a Business Plan)
• Drag and drop, so no need to learn HTML coding
• Analytics Integration
• SEO and Social Media Tools
• Revision history

StartLogic WebsiteBuilder can be accessed through the Domain’s Tab. The first thing you need to do is to select a category and name your site.

Next is to select a cover image from hundreds of Stock photos or upload your own.

Once done, you can then pick a theme and color palette. The next task will be choosing a navigation style and fonts, then inputting the contact information and location.

That’s it! Your website is almost finished. No coding is needed! The good thing is, you can still edit and customize it the way you want before publishing it online. You can add images, videos, and blogs, change themes, layouts, and many more. Many tools and features are available to help you build a site that resonates with your goal. It could be for a personal blog, online store, organization, and many more.

StartLogic WordPress Themes

Aside from WebsiteBuilder, StartLogic also supports WordPress in making your website. WordPress is perhaps the most commonly used content management system available in the market today.

The WordPress themes and plugins determine the website functions and how site visitors interact with the page and contents. StartLogic has compiled a shortlist of themes to recommend to its customers. Here are some of them:

Highend

Creativo

Ashe

Astra

You can also find StartLogic’s recommended plugins from their knowledge base.

StartLogic Apps Installer

StartLogic uses Mojo Marketplace as its official app installer. It offers easy and quick app installation and is compatible with any browser. Apps include WordPress, Drupal, AgoraCart, Joomla, and many more. It has apps intended for the following categories:

• Blogs Website Builders
• Classifieds
• Guestbooks
• Support & Live Chat
• Client Management
• Mailing Lists
• eCommerce
• Photo Galleries
• Utilities
• Forms & Surveys
• Project Management
• Wiki
• Social Networking

You can find the complete list of software and programs you can download using Mojo MarketPlace from this link.

StartLogic Customer Support

Customer support and technical support are other factors that someone looking for a web host must consider before purchasing a plan. Having an expert support team to help the customer with any difficulties and issues encountered is a feature that any web host should prioritize.

While browsing the StartLogic website, I encountered problems finding some information about the plan I am interested in. So, I contacted their support team via live chat and inquired about the control panels used and the hosting package features that they offered.

The response to the first question was pretty quick, but they never answered my other questions until such time that the chat closed due to inactivity. I opened another chat to ask the same question, and the same thing happened. Some of the answers I got from the live chat are inconsistent with what is on their website.

Aside from the live chat support, they also support phone and email help. I also checked the articles from their knowledge base to see if I could find answers to my queries, but it turned out to be just as confusing. Some of the articles are not updated, while others lack enough information to explain things, especially on the list of hosting services that they offered.

In conclusion, my experience with the Startlogic support is not as good as my experience with other hosting providers.

Buyer’s Guide for StartLogic

Despite being a small web hosting provider compared to other hosting providers, StartLogic offers tools and features that allow its customers to launch their presence online, protect the website and its user data, grow their business, and many more. The following section discussed the products and services StartLogic offers.

Plans and Pricing

SHARED WEB HOSTING PLANS

Shared web hosting means that you are renting and sharing server resources with other website owners. This web hosting method is perhaps the most cost-effective since it is usually cheaper than VPD or Dedicated server hosting.

The downside of shared hosting is rooted in the fact that since it is shared, your website’s security and performance may be affected by other websites present on the server. This problem can be remediated quickly by putting extra layers of protection to secure your website.

StartLogic Hostin Plan comes with:

• Auto-Renewal Policy – means it auto-renews for the same term length at regular rates if not canceled before the expiration date
• Money-back guarantee – you can get a refund for canceled plans following their terms and regulations
• Low introductory prices only apply to the first term of web hosting service

Pro Web Hosting Plan

This plan is the only shared web hosting package that StartLogic hosting offers. It is perfect for small businesses, bloggers, website designers and developers, freelancer portfolios, artists, organizations, and other flexible websites.

• The promo price is $2.95 per month for a 3-year hosting duration
• Regular monthly rate – $14.95
• 3 Month – $44.85
• One year – $179.40
• Two years – $334.80
• Three years – $466.20

Features and inclusions are the following:

• Scalable bandwidth
• Unlimited disk space and domains
• Unlimited email accounts
• Free website domain name
• Free email address
• Free marketing tools
• Drag-and-drop site builder
• Mobile-friendly templates

Additional plan features can be browsed on their website.

G SUITE / GOOGLE WORKSPACE

This plan gives you access to powerful G Suite products to manage your business with ease. This product includes professional email, online storage, shared calendars, video conferencing, and more! Here are the StartLogic G Suite plans:

Business Starter

• Monthly – $6.00
• One year – $72.00

Business Standard

• Monthly – $12.00
• One year – $144.00

Business Plus

• Monthly – $18.00
• One year – $216.00

MICROSOFT 365

Like the G Suite Plan, this also offers emails, calendars, storage, and many more.

Email Essentials

• Monthly – $4.99
• One year – $59.88

Business Plus

• Monthly – $9.99
• One year – $119.88

Business Pro

• Monthly – $14.99
• One year – $179.88

BUSINESS PHONE

When you need to have a phone associated with your website, this plan is perfect for you.

Local Phone

• Monthly – $8.99
• One year – $95.90

Toll-Free Phone Line

• Monthly – $17.99
• One year – $191.90

WEBSITEBUILDER EXPRESS

WebsiteBuilder Express helps you create amazing websites with lots of free themes and plugins.

Business

• Monthly – $6.99
• One year – $83.88
• Two years – $167.76
• Three years – $251.64

eCommerce

• Monthly – $12.99
• One year – $158.88
• Two years – $311.76
• Three years – $467.64

WORDPRESS

The StartLogic WordPress all-in-one plan includes themes and plugins, automatic malware detection and removal, and a customized control panel. Its initial price is $3.00 per month billed annually.

WP Starter

• Monthly – $10.49
• 1 year – $119.88
• 2 year – $203.76

WP Essentials

• Monthly – $8.95
• 1 year – $183.99
• 2 year – $347.99
• 3 year – $456.99

SEO SOLUTIONS

SEO SOLUTIONS is a tool that helps business owners grow their online business. It will help optimize the website and provide personalized reports to increase site traffic and enhance your Google ranking.

Security and Backups

Security for your website and your domain is vital in choosing a web host. This feature is vital for shared hosting packages where server resources are being shared across different users. Most hosting providers offering hosting services usually offer some free security features like SSL secure server, backup program, password protection, and many more.

A reliable hosting company prioritizes security, alongside speed, performance, customer support, and many more.

Among the security features that StartLogic offers are the following:

DOMAIN PRIVACY AND PROTECTION

This add-on prevents personal information like name, address, email, and phone numbers from getting exposed to stalkers, identity theft, spam, fraud, and many more. This add-on is recommended for the Pro plan.

• 1 year – $12.99
• 2 years – $25.98
• 3 years – $29.97
• 4 year – $39.96
• 5 years – $49.95

SITELOCK

StartLogic hosting partners with SiteLock Security to offer website security to its customers. It is a tool that helps protect websites, networks, and businesses from malware, hackers, threats, and viruses. SiteLock offers comprehensive security features that ensure your website and visitors are safe from harmful threats.

It includes daily security scans, finding and fixing problems, and preventing viruses and attacks before they happen. Talk about a proactive approach!

This add-on cost is as low as $3.99 per month.

Essentials

• 1 year – $47.88
• 2 year – $95.76
• 3 year – $143.64

Prevent

• 1 year – $239.88
• 2 year – $479.76
• 3 year – $719.64

Prevent Plus

• 1 year – $359.88
• 2 year – $719.76
• 3 year – $1079.64

SSL

SSL certificates authenticate the identity of a website while also creating a secure connection between server and browser. StartLogic offers the following types of SSL :

Domain Validated SSL

This SSL has the lowest validation level. It simply verifies that the person or company has control over the website they ask to be certified without looking into their identity. It removes the “Not Secure” message, gives your web address the “HTTPS” and padlock symbol.

• One year – $59.99
• Two years – $107.98

Wildcard SSL

A Wildcard SSL protects the website’s subdomains.

• One year – $119.99
• Two years – $215.98

eCommerce SSL

An eCommerce certificate is perfect for protecting your e-commerce website.

• One year – $299.99
• Two years – $539.99

SITE BACKUP AND RESTORE

This plan is also a recommended add-on to protect the website. Users can have peace of mind knowing that their website data is secured and protected by daily automatic backups.

Basic

• 1 year – $30.99
• 2 years – $58.18
• 3 years – $81.58

Pro

• Monthly – $3.99
• 1 year – $43.99
• 2 years – $82.50
• 3 years – $117.90

Server Speed

Server speed affects site performance and user experience. Problems with server speed could also be attributed to your distance from the server location. StartLogic and SiteLock Content Delivery Network remediate this problem by distributing copies of your site data across SiteLock’s secure network so that browsers can load your websites faster.

Features

As a web host trying to thrive in the competitive world of the hosting industry, StartLogic still tried its best to give quality hosting to its customers.

Here are some of the features of StartLogic’s shared web hosting plan:

Core features:

• Unlimited storage space
• Unmetered bandwidth
• Unlimited MySQL databases
• Unlimited domain names

Marketing features:

• Access to online marketing guides
• $100 Google ads offer
• $100 Microsoft advertising credit

Website building features:

• Free drag and drop site builder
• thousands of templates
• personalized domain name
• easy setup wizards

Sending and receiving emails features:

• Free email address at your domain
• Webmail for checking mail online
• Email forwarding
• Autoresponders
• Customized spam filters
• Virus checking

Selling online features:

• Free online store
• Choice of a shopping cart
• PayPal integration
• Mobile-optimized
• Social media integration

Customer Support Features

• Extensive online help center
• Step-by-step tutorials
• 30-day money-back guaranteed
• 24×7 phone, email, and live chat support

World-Class Technology

• Web hosting control panel
• 24×7 network monitoring
• High-performance load-balanced servers
• Visitor statistics/site traffic reporting

Pros

In addition to the features above, here are the advantages of using StartLogic as a web host:

• Beginner-friendly
• Easy sign-up process
• Low entry cost than some hosting company
• Great security features
• Free domain registration
• Control panel integrated into the hosting and domain dashboard

Cons

Here are some of the disadvantages of using StartLogic web hosting:

• 30-day money-back guarantee for credit card payments only and only for hosting plans, not for the add ons
• High renewal rate compared to some hosting company
• Less hosting options than other web hosts
• Some security features are not free
• Easy app installation
• Poor customer reviews
• No VPS hosting and dedicated server hosting
• Some outdated review articles in their knowledge base
• No uptime guarantee mentioned on their website
• No free site backups
• Limited data center
• Costly add-ons

Final Thoughts

Among the other hosting provider that started from the same decade as Startlogic, it seems that StartLogic has shown a decline in performance. While other web hosting companies grow bigger with their hosting plans, Startlogic seems to be doing the opposite, starting from poor customer service to selling most of its security features.

Overall, my experience with Startlogic was not as lovely as the other web hosts I have reviewed. But that is only my experience, which does not necessarily represent the other website owners. Nevertheless, it has everything you need to put your site online for an affordable price.

As a piece of advice, make comprehensive research and comparisons of the web hosting providers you are choosing from. In addition, it is also best to read the reviews from customers and take note of the negative reviews. Call the technical and software support to ask what actions they have done to address these issues.

I hope this StartLogic review helped you in your web hosting journey!