Inmotion Hosting Review

InMotion Hosting is a web hosting company that has been providing hosting services since 2001. The company offers a range of hosting plans that cater to the needs of different users, including shared hosting, VPS hosting, and dedicated hosting. InMotion Hosting prides itself on providing fast and reliable hosting services with exceptional customer support, all while offering some of the most competitive pricing plans in the industry. 

The company also offers a variety of additional features and tools, such as website builders, one-click installs for popular applications, and free domain name registration. With its focus on providing high-quality hosting services and personalized support to its customers, InMotion Hosting has gained a reputation for being one of the most trusted and reliable hosting providers in the industry.

In this review, we’ll take a closer look at InMotion Hosting’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your needs.

Overview

InMotion Hosting is a US-based web hosting company that was founded in 2001. The company offers a range of hosting solutions, including shared hosting, VPS hosting, reseller hosting, and dedicated servers.

InMotion Hosting prides itself on providing reliable and high-performance hosting services, as well as exceptional customer support. The company has two data centers located on both coasts of the United States, ensuring fast and reliable hosting services for customers around the world.

In addition to its hosting services, InMotion Hosting also offers website design and marketing services.

Customer Support

InMotion Hosting is a web hosting company that provides a range of hosting solutions, including shared hosting, VPS hosting, and dedicated servers. Along with their hosting services, InMotion Hosting offers a variety of customer support options to help their clients get the most out of their hosting experience.

One of the key customer support options from InMotion Hosting is their 24/7/365 support team. This team of experienced technical experts is always available to assist with any hosting-related issues or questions that clients may have. They can provide support via phone, live chat, or email, depending on the client’s preference.

In addition to their live support, InMotion Hosting provides a comprehensive knowledge base on their website. This knowledge base includes a wealth of information on hosting-related topics, including how to manage your hosting account, troubleshoot common issues, and configure your website. Clients can use the knowledge base to find answers to their questions or to learn more about the hosting services that InMotion Hosting provides.

InMotion Hosting also offers a variety of tools and resources to help clients manage their hosting services. For example, their control panel provides easy access to server settings, application management tools, and other important details about your hosting service. They also offer a variety of integrations with popular applications like WordPress, Joomla, and Drupal.

Overall, InMotion Hosting provides a comprehensive set of customer support options for their hosting clients. Whether you need help resolving technical issues or simply want to learn more about the hosting services they provide, the InMotion Hosting support team and their online resources are always available to help.

InMotion Hosting is a web hosting provider that offers a range of hosting services including shared hosting, VPS hosting, and dedicated hosting. They focus on providing reliable and fast hosting solutions with a variety of features and resources. In this article, we will provide an overview of the plans, products, and pricing available at InMotion Hosting. For more detailed information, please visit their official website at https://www.inmotionhosting.com/.

Plans & Pricing

InMotion Hosting offers various hosting plans with different features and resources. They have different pricing tiers based on the amount of resources and features you need.

Here is a breakdown of the available plans and their pricing:

Shared Hosting

Shared hosting is an affordable and easy-to-use hosting solution for small websites.

VPS Hosting

VPS hosting is a scalable hosting solution that allows you to have more control over your hosting environment.

Dedicated Hosting

Dedicated hosting is a powerful hosting solution that provides maximum performance and control.

InMotion Hosting also offers additional services such as domain registration, SSL certificates, and website design services for an additional cost.

It’s important to note that these prices may vary depending on the length of the contract and any additional services you may choose.

Ratings

• Overall: 94/100
• Reliability: 86/100
• Usability: 80/100
• Customer Support: 90/100
• Features: 90/100

InMotion Walkthrough

InMotion Hosting is one of the oldest web hosting companies in the market, with a rating of 4.6/5 stars as of 2021. Founded in 2001, the InMotion web host has offices located in Los Angeles and Virginia Beach.

They offer a competitively-priced hosting service with 24/7 US-based tech support. InMotion is a well-known brand for web hosting that has reliable performance, interesting hosting solutions, and the ability to create WordPress websites.

InMotion provides web hosting for beginners, businesses, and everything in between. With InMotion Hosting being one of the biggest names in the web hosting industry, it has grown a customer base of over 1.2 million domains with two data centers located on the East and West Coast.

The company claims that they are top in website transfers, customer support, as well as industry guarantee. In this detailed InMotion hosting review, I will test one of their web hosting plans with insights based on performance, reliability, support, features, and pricing.

Getting Started With InMotion Hosting

To get started, you need to go to the InMotion Hosting website.

On the homepage, you’ll find a banner advertising their current promotions, as well as a list of the various plans they provide, including Shared Hosting plans, WordPress Hosting, VPS Hosting, and Dedicated Server Hosting solutions.

When you first attempt to sign up for the service, InMotion will redirect you to this page. Shared Hosting – cPanel shared Hosting overview and plan information

Here, you will have three options to choose from – Launch, Power, and Pro. Shared hosting plans have their own distinct set of features for each option you choose.

This is similar to what other hosting companies show as well. WordPress Hosting – High-performance and reliable Hosting plans for WordPress websites

Managed VPS Hosting – High-performance VPS Hosting solutions

Dedicated Servers – Hardware and software configurations

Here, you’ll have four plans to choose from; each plan indicates how many Gigabytes it comes with: 2GB, 4GB, 6GB, and 8GB of RAM. Things may become a little complex here but you shouldn’t have too many problems if you know what you need and want.

Reseller Hosting – Start your own web hosting firm, or supplement your development or design services with your own branded web hosting services.

For this review, I opted for the Shared Hosting Launch plan, which offers a free domain, a free domain name and SSL, 50GB SSD Storage, two websites, unlimited bandwidth, ten email addresses, a security suite, and marketing tools. Be reminded that if you choose the cheapest plan available to test it out, this review is perfect for you.

Don’t worry though; InMotion Hosting’s plans come with a 90-day money-back guarantee (in case you opt for the 2-year plan) if you change your mind.

By clicking Add to Cart you will be redirected to this page where you can customize your payment plan by month, year, or every 2 years.

You can also add various installers that InMotion offers at an additional price for your chosen plan. In my case, I decided to go with the 2-year subscription which costs $5.99 a month. After that, click continue.

You will then be redirected to the page where you can set up your domain or if you already have an existing domain, you can transfer it here as well.

After you have registered your domain click continue again. By doing this you will proceed to the Billings tab where you put in details about your account, billing, and payment information.

After typing in your account details, you’ll find the payment method tab where you write your payment information. You can choose from paying with a credit or debit card, via Paypal, or through a US Purchase Order or Check. That’s all there is, so you’ll be good to go.

You should receive an email confirming that the payment was successful, together with the login information to access your Account Management Panel (AMP).

Here, you will be provided with a temporary login password, and the first thing you want to do is change that for security purposes.

Using and Managing Your Website on InMotion Hosting

When I clicked the Login button, InMotion redirected me to this page.

Account Management Panel login page

Here, you will input the email you used to create your InMotion account and your password; you can find this in the confirmation email InMotion hosting sent you.

Account Management Panel (AMP)

Account Management Panel

Your InMotion Hosting AMP Dashboard looks like this. AMP is for account management in terms of billing, domain names, security, feedback, support tickets, and upgrades.

InMotion Hosting CPanel

What is cPanel?

cPanel is a Linux-based control panel that provides users with a dashboard to manage various elements on their website. It is among the most popular control panels used to make websites run efficiently. It’s easy to learn and navigate as well.

cPanel also lets you manage and customize your InMotion hosting account. Here, you will be able to create new email accounts, new passwords, create new domains, and much more.

To gain access to your cPanel Interface, click the cPanel button on your AMP. This will redirect you to your cPanel account and it will log you in automatically. This shows you the features of cPanel that you have control over.

Email

Email Accounts Access to an email server is included in the InMotion hosting plan. You can set up email accounts with your website’s domain name, use a free web-based email client, or use the email client of your preference. To gain access, click on Email Accounts.

You will then see your email accounts page after clicking on the Email Accounts tab. Your pre-existing emails will be listed here; after that, click create.

Email accounts section

Domains

You may add new domains to your account, set up parked domains, establish subdomains, set up redirects, and much more in the Domains section of the cPanel. Before you can configure the cPanel, you must first have a domain registered and pointed to your server. Otherwise, merely adding it to the cPanel will be ineffective.

It is simple to add another domain in cPanel, but the process can be intimidating the first time, especially if you’ve never done it before. In general, you’ll need to register the new domain, point it to the appropriate nameservers, and then add the domain to the cPanel so it can be recognized.

File Management

You can backup your cPanel account, access and modify files stored in your account, analyze disk usage, create, and manage FTP accounts via the Files section of the cPanel. File Manager The cPanel File Manager lets you control your website via HTTP, just like a web browser, rather than an FTP application.

This is pretty straightforward. The File Manager, as the name implies, is where you can manage files. Here, you can move, edit, upload, modify, delete, and restore said files. Backup and Backup Wizard You can use the Backup interface to download and save files, databases, forwarders, and filters to a backup file. If you are new to cPanel or file backups, it’s better to use the Backup Wizard interface instead.

Disk Usage The overall disk space used on your account includes all data, including website files, MySQL databases, and email messages. When you log in to the cPanel, you will see a summary of disk space consumption on the right side.

FTP Accounts and FTP Connections

You may create and manage FTP accounts using the cPanel FTP Accounts feature. You can specify which directories the FTP account has access to, as well as change its limits. On the other hand, FTP Connections display information about current FTP server connections and allow you to control such connections.

Databases

MySQL Database To control MySQL databases and users, use the MySQL Databases tool. You can manage user database permissions and add, modify, or delete databases and users. phpMyAdmin

You must first build a database before you can manage this in phpMyAdmin. phpMyAdmin allows you to control all parts of your database’s structure and data. You can create and delete tables, import and export data, run SQL queries, repair tables, and more.

Metrics

Keeping track of various statistics for your website is critical for business and marketing. In the Metrics area, you can view a range of statistics, track errors, and monitor bandwidth usage.

This section allows you to narrow down where the traffic is coming from, how many visitors you have, and which parts of your site are visited. Error is another handy feature in the Metrics section; without having to log in via SSH, you may examine your account’s problems here for troubleshooting.

Security

One of the most crucial things you should do is keep your website secure. The tools in this category allow you to limit SSH access, ban IP addresses, and prevent the hotlinking of photos. This is also where you manage your website’s security certificates.

Software

The software category is where you can expand the capabilities of the website. There are two crucial tools provided here to assist in configuring the PHP on your website. MultiPHP Manager allows you to specify which version of PHP is running on a given site.

The MultiPHP INI Editor allows you to make more detailed adjustments, enabling certain PHP options and changing variables. Softaculous makes installing popular website software such as WordPress and Drupal simple and easy, with only a few clicks.

Softaculous can be used to test out many sorts of software and to get started developing your WordPress sites. Many web hosts offer similar functionality but InMotion does a slightly better job than most.

Advanced

This category is for actions that are not commonly performed but can be beneficial for customization. You will be able to use the Cron Jobs tool to generate custom Error Pages and schedule tasks.

Preferences

The Preferences section is where you can customize several parts of the cPanel. For example, under Change Language you can change the display language, your Contact Information, and even reset your cPanel password.

InMotion Hosting Website Builder

InMotion Hosting also offers BoldGrid – a WordPress-based website builder.

Softaculous Apps Installer

InMotion Hosting comes with the Softaculous Apps Installer, where you can install, upgrade, and uninstall applications with ease to save some time; manually uploading installation files and configuring databases can be tedious and take long. With just a few clicks, you can install your next website, online shop, and a few other things as well.

WordPress Themes

When you install WordPress using the Softaculous App Installer, it automatically comes with over 8,000 free themes to choose from in various styles and categories. But if you want to create a website from a blank canvas you can do that as well. InMotion Hosting offers WordPress dedicated hosting plans equipped with free SSD storage, NGINX Caching, PHP 7, PHP 8, and free CDN. Backup and malware protection also comes with the plan to make sure your website is secure from any vulnerabilities.

InMotion Hosting Customer Support

InMotion Hosting support is well-known for being responsive, experienced, and reliable. Of course, this InMotion Hosting review wouldn’t be complete without it included. They could be reached by live chat, Skype, or, if you’re feeling extra chatty, by their dedicated support phone line.

In this hosting review, I put it to the test. I clicked the message button located on the lower right side of the InMotion homepage. After that, I was redirected to a new window.

Here, I input my name and email address. After I clicked “Start Chat,” I was immediately connected in a live chat with a customer support representative. Before subscribing to one of the hosting plans, I contacted their live chat support and asked them my queries. Here’s how it went:

Miguel offered me a WordPress Hosting plan about which he was very knowledgeable and helpful. He provided me with a quotation and a link that I could use. Using the link, he claimed, would allow him to approve my account without the need for confirmation.

That was awesome! He even offered to send the quotation to my email and asked if I had any other questions. After I said “No, thanks.”, the conversation ended. If you already signed up for a web hosting plan and need a technical support team to address your problems, you can select “technical support” from the Please select the most appropriate department drop-down menu.

I’d say their support team is good; it only takes a few seconds for them to answer, and they absolutely lived up to what others said – prompt and experienced!

Buyer’s Guide For InMotion Hosting

Plans and Pricing

Shared Hosting Plans start at $5.99/month.

InMotion Hosting Shared plans are a prominent, low-cost entry-level web hosting service that is generally appealing to small and medium-sized enterprises, blogs, portfolios, and websites with moderate traffic. When you’re just starting, this is a wonderful low-cost option. Shared Hosting is ideal if you do not require any specific software or customizations. WordPress Hosting Plans start at $6.99/month.

A WordPress hosting platform that has been meticulously built. This WordPress web hosting site provides your WordPress website with greater speed, dependability, and uptime than other WordPress hosting providers. They also provide simple WordPress tools and resources; these materials will assist you in the development of your site and help it be more successful. Managed VPS Hosting Plans start at $19.99/month.

Managed VPS Hosting is a dependable and scalable hosting service between Shared Web Hosting and Dedicated Hosting. Users benefit from a secure virtualized environment similar to a dedicated server, but at a fraction of the cost. VPS Hosting improves the stability and performance of your website. Dedicated Servers Plans start at $139.99/month.

A dedicated server is a physical server attached to a single business and provides dedicated internet hosting. Dedicated servers provide both managed and unmanaged server hosting. With a managed hosting plan, you can have all of the machine’s resources handled by a team of internal technical professionals that customize and administer the server according to your business needs. Dedicated servers are perfect for larger-scale businesses and websites. Reseller Hosting Plans start at $21.39/month.

The Reseller Program at InMotion Hosting covers everything on the backend, such as server management, hardware and software upgrades, and load balancing, allowing you to focus on growing your business. Their Reseller Hosting plan is totally white-labeled, with anonymous name servers, offering you full branding opportunities.

InMotion Hosting Server Speed

Server speed is essential to guaranteeing the integrity of your website. Websites that take ages to load are incredibly inconvenient for users.

According to CyberNews’ InMotion hosting review, the average loading time is 2.2 seconds, with a 99.84 percent uptime. In this instance, the uptime of your website running for a month would be inconsistent. This would imply a loss of revenue for an e-commerce business with high site traffic.

CyberNews also used a stress test tool to test the stability of the website. With 50 users simultaneously, the response time was 260ms – pretty high. But surprisingly, the site stability was okay.

Security and Backups

Your website should be equipped with a superb set of security features that will help keep your site safe from any unwanted breaches. Fortunately, InMotion Hosting is capable of doing so! You won’t have to worry about hackers anymore, and you’ll be able to focus more on your business or content.

Here is a list of the security and backup services offered by InMotion Hosting: Free SSL InMotion Hosting offers free SSL through cPanel signed by Comodo, one of the industry’s most renowned SSL providers. 

You can establish “HTTPS” on your site only with a few clicks. This is important since Google, the largest search engine, labels websites without an SSL as “not secure.” Hack Protection Patchman is a malware and vulnerability detection and patching application used by InMotion Hosting. 

It saves time and effort by preventing attacks from occurring. Patchman can even undo the modifications it has made automatically. If you have a business or reseller hosting plan, you can use this for free.

This is one of the best features of using InMotion hosting for your e-commerce website! DDoS Protection InMotion Hosting uses Corero to counteract potential threats and ensures a protected environment for your site. They offer best-in-class real-time DDoS attack protection, allowing you to keep your system up and running for all of your users.

Corero offers software and hardware solutions that can be modified up or down as necessary. The solution also delivers analytics and forensics based on monitored traffic data. Backups cPanel provides a built-in backup tool to assist you with creating free backups. 

Using this will create a compressed folder that you can download to your computer for storage. 

Note: cPanel does not allow backups to be stored in the file manager; therefore, you must keep them off the server. Additionally, InMotion Hosting offers an exclusive backup manager plugin for $2.00 a month. With it, you have 10GB of storage to create or restore partial and full backups and automate scheduled backups to trigger in specific situations if needed.

Features of InMotion Hosting

• Free domain name – for business hosting plans
• Free SSL Certificate – for website security
• DDoS Protection – InMotion Hosting uses Corero to prevent attacks and breaches
• Optimized managed WordPress hosting
• cPanel – for web management
• Great loading speed with an average of 2.2 seconds
• BoldGrid- a premium website builder
• Softaculous App Installer – where you can install and upgrade apps with ease
• Free website transfers
• Up to 90-day money-back guarantee
• Malware Detector – Patchman
• Hotlink Protection – to prevent other websites from directly linking your files and photos
• Backup Manager
• WordPress site security – free security plugin for malware scanning 

InMotion Hosting Pros

• Equipped with SSD Storage – All InMotion Servers have SSD Storage instead of hard drives, making your websites load a lot faster. Other web hosting providers might not offer this kind of storage, or they might but you’ll have to pay extra
• Friendly and knowledgeable customer service
• Offers 24/7 live chat support
• Free website transfer – InMotion will transfer your website for free if it’s hosted elsewhere
• The security package is impressive
• 90-day money-back guarantee – most web hosts don’t offer a money-back guarantee for this long
• A good choice for big websites that need good power and speed

InMotion Hosting Cons

• Plans are not cheap compared to other web hosting companies
• Uptime is not as stable – InMotion hosting’s inconsistency can make your business lose money
• Not ideal to use if your audience is not from the United States
• The only hosting company that uses Skype – consumers more widely use Zoom
• You have to pay for the 1 and 2-year plans instantly as it does not offer a discounted month-to-month payment option
• Account confirmation and verification via phone call or live chat – for an InMotion customer living outside the US, this would be such a hassle
• Data centers only located in the US – if you and your audience are not from the US and you chose this hosting provider, there’s a high chance that over time, it will run inconsistently

Final Thoughts

Do I recommend InMotion Hosting? Yes and no. Yes, I would recommend InMotion Hosting if you and your audience are from the United States; if not, opt for web hosts that have data center locations near you and your target audience.

If you run a large company with a lot of web traffic, InMotion Hosting might work for you; however, if you run a small business or a personal website, then there are better offers in the market.

I’m not saying that InMotion Hosting is terrible, but other web hosts offer better hosting plans for way cheaper and offer services that are a bang for your buck. InMotion Hosting is also not ideal for beginners or those looking for a low-priced web host provider.

I hope this InMotion Hosting review has helped you in your journey of finding the best web hosting company!