Hostway Review

Hostway is a web hosting company that has been providing hosting services since 1998. The company offers a range of hosting plans that cater to the needs of different users, including shared hosting, VPS hosting, and dedicated hosting. 

Hostway prides itself on providing reliable hosting services with exceptional customer support at affordable prices. The company also offers a variety of additional features and tools, such as website builders, one-click installs for popular applications, and free domain name registration. 

With its focus on providing high-quality hosting services and user-friendly tools, Hostway has gained a reputation for being one of the most trusted and reliable hosting providers in the industry. In this review, we’ll take a closer look at Hostway’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your needs.

Overview

Hostway is a web hosting provider that has been in business for over 20 years, offering a range of hosting solutions including shared hosting, VPS hosting, dedicated servers, and cloud hosting. They cater to businesses of all sizes and provide flexible and scalable hosting plans to meet their customers’ needs. 

Hostway’s hosting solutions are equipped with high-performance hardware, advanced security features, and 24/7 customer support to ensure their customers’ websites are always available and secure. Additionally, Hostway offers website design and marketing services, domain registration, and email hosting.

Customer Support

Hostway is a web hosting company that provides a range of hosting solutions, including cloud hosting, VPS hosting, and dedicated servers. Along with their hosting services, Hostway offers a variety of customer support options to help their clients get the most out of their hosting experience.

One of the key customer support options from Hostway is their 24/7/365 support team. This team of experienced technical experts is always available to assist with any hosting-related issues or questions that clients may have. They can provide support via phone, live chat, or email, depending on the client’s preference.

Hostway also provides a comprehensive knowledge base on their website. This knowledge base includes a wealth of information on hosting-related topics, including how to manage your hosting account, troubleshoot common issues, and configure your website. Clients can use the knowledge base to find answers to their questions or to learn more about the hosting services that Hostway provides.

In addition to their live support and knowledge base, Hostway provides a range of tools and resources to help clients manage their hosting services. For example, their control panel provides easy access to server settings, application management tools, and other important details about your hosting service. They also offer a variety of integrations with popular applications like WordPress, Joomla, and Drupal.

Overall, Hostway provides a comprehensive set of customer support options for their hosting clients. Whether you need help resolving technical issues or simply want to learn more about the hosting services they provide, the Hostway support team and their online resources are always available to help.

Plans & Pricing

Hostway is a web hosting provider that offers a range of hosting services including shared hosting, VPS hosting, and dedicated hosting. They focus on providing reliable and scalable hosting solutions with a variety of features and resources. In this article, we will provide an overview of the plans, products, and pricing available at Hostway. For more detailed information, please visit their official website at https://hostway.com/.

Hostway offers various hosting plans with different features and resources. They have different pricing tiers based on the amount of resources and features you need.

Here is a breakdown of the available plans and their pricing:

Shared Hosting

Shared hosting is an affordable and easy-to-use hosting solution for small websites.

VPS Hosting

VPS hosting is a scalable hosting solution that allows you to have more control over your hosting environment.

Dedicated Hosting

Dedicated hosting is a powerful hosting solution that provides maximum performance and control.

Hostway also offers additional services such as domain registration, SSL certificates, and website migration services for an additional cost.

It’s important to note that these prices may vary depending on the length of the contract and any additional services you may choose.

Ratings

• Overall Score: 84/100
• Reliability: 83/100
• Usability: 84/100
• Customer Support: 83/100
• Features: 86/100

Overview

Hostway was formed in Bulgaria in 1998 and is located in Chicago, Illinois. The firm focuses on cloud computing and managed to host. With over 500,000 clients all across the world, it has an A+ rating with the Better Business Bureau (BBB). 

A data center is located in Europe, the U.S.A, and Canada; the company currently has offices on both continents. These services and goods are available through this company’s English-language website which has been created to be user-friendly. Amounts are shown in US Dollars (USD).

Contact & Additional Info

Telephone #: (312) 238-0125 Homepage: https://hostway.com/ Main Address: 100 N Riverside 8th Floor, Chicago, IL, 60606

Functionality and User-Friendliness

When it comes to shared hosting, Hostway has just one plan—Website Starter—which includes everything you could want to run a modest to a medium-sized website, unlike many other providers. VPS and cloud hosting options are also available in the event that you need to expand. Shared hosting has the following primary features:

• Crop ready-to-go jobs
• ready for SSH
• Guaranteed uptime of 100%
• SSL support 
• Customizable user interfaces.
• A free website builder
• EasyScripts installation

Important Information

• Supports: Exchange Server 2016
• Supported Connections: IMAP, POP
• Unlimited Storage: yes
• Maximum Message Size: 50MB

There is no limit to the number of mailboxes you can store with Hostway and a wide range of Exchange capabilities including Microsoft Outlook licenses, additional public directories, resource mails, business disclaimers, and a web-only Exchange add-on. However, these are improvements which must be bought individually and may cost anything from $2 up to $7.50 per product for each user.

Feature Sets for Work

• Blackberry Support
• Control Panel/ Dashboard
• Email Archiving
• Spam Filtering
• ActiveSync 
• Email Disclaimer

Feature Sets for Collaboration

• Calendar Sharing
• Shared Contacts
• Resource Mailbox 
• Public Folders

Similar to cPanel and Plesk’s famous control panels, this host’s SiteControl settings menu provides a user-friendly interface for controlling your website data, FTP accounts and email accounts as well as domains and other features. 

With just a few clicks, you can set up a slew of well-known applications, like WordPress, Joomla, Drupal, and phpBB, using the EasyScripts installer. The only drawback is that the versions installed are earlier versions, but you could still either upgrade them yourself or have the support team do it for you. 

To develop a professional-looking website, you may utilize the Website Builder if you do not want a CMS-backed site and are not familiar with coding. However, despite the fact that you have access to something like a drag-and-drop API, the offered version is somewhat restricted. As a result, you may need to contact the support staff or use WordPress instead.

Reliability

Features that Ensure Your Safety

• Remote Device Wipe 
• Multi-Tenant Platform Security
• Automatic Backup
• Anti-Virus / Anti-Malware
• Email Encryption

Recognitions

• EU Model Clauses Capable
• EU Safe Harbor Compliant
• SOC Type 2 Certified
• HIPPA
• PCI Compliant 
• FIRMA 
• SSAE 16 Type II Certified

Hostway adheres to strict security requirements to secure their clients’ connections between Microsoft Outlook and the Exchanges and provides standard junk and malware screening for every mailbox. In the absence of the Security and Compliance package, extra security features such as sophisticated email protection and Microsoft Outlook backups with storage will be charged separately. 

Compatibility

Microsoft Apps that are supported by this device

• SharePoint
• Outlook
• Office 

Integrations with 3rd parties

• ShareSync

Hostway offers Microsoft Outlook and Microsoft Office Applications integration as well as two Gigabytes of internal memory per ShareSync account. However, extra ShareSync storage choices might cost anything from $4.99 to $14.99, depending on your needs. 

The lack of connection with the other third-party communication technologies like Skype for Business or Salesforce sets Hostway apart from other prominent carriers.

Costs and Services

Hostway’s hosting fees are inexpensive when compared to foreign competition, and you may pay with your main debit/credit card. There are a variety of payment options available for hosting services and VPS plans, including monthly, yearly, biannual, and triennial options, as well as a 30-day money-back guarantee (if anything goes bad, you can escape early). 

The extensive knowledge library and commonly asked questions offer a wide range of subjects for self-support. Customer help is available through phone, ticket, or live chat if those don’t address all of your questions. 

What is the price of Hostway

• There is an additional charge for this option
• Additional Fees for Extra Storage Space
• The monthly fee for each mailbox is $9.95.
• From $8.49 onwards.
• Strengths in Security: Added Charges

Hostway is presently offering a limited-time deal of unlimited mailbox space per user with strong email security, directory link (Active Directory Synchronization), ActiveSync Remote Wipe  ActiveSync, 1 accessible folder, retention & wireless rules for each user, and 500 MB of Microsoft  Outlook backup memory for $8.49 a month. 

Security and compliance packages contain the same capabilities, but also five public directories, email DLP and continuity, email preservation, policy-based encryption, compliant cataloging enablement, and 2 Gigabytes of Microsoft Outlook backup storage for $19.99 per month. 

Hostway’s plans start at $6.95 and go up to $19.95. Depending on the hosting package you select, the cost will vary. You may find the most recent price table here.

What is the best Hostway package for me?

Start with a less expensive package, in my opinion. Upgrades are always an option. With the aid of Hostway, you may upgrade to an even more expensive plan. Increasing the number of visitors often takes longer than planned, so don’t spend too much money on advertising unless you really need to. Hostway has a team of experts ready to answer any questions you may have about their services.

Reputation and Support of the Company

How excellent is the customer service at Hostway?

In our rankings, Hostway does not make the cut. However, it’s possible that this is due to Hostway’s status as a small, obscure web host. 

If you’re looking for a more personalized service, you’ll get it from a smaller hosting business. For a more in-depth look at the most popular online hosting providers, see our comparison chart.

Relocation Assistance

The two-step migration procedure offered by Hostway includes inventory and evaluation of visible data, as well as the construction of a migration strategy. Uptime objectives are reached and transferred apps work in the new environment thanks to the company’s aid.

Distinction

• Trust Pilot Rating: 5.4 out of 10
• Year Founded: 1998
• Date Collected: 2017-10-02
• Better Business Bureau Rating: A+

For customer care in the hosted transfer sector, Hostway has an above-average reputation.  They are recognized by Better Business Bureau (BBB) and also have an A+ rating with little customer dissatisfaction, all of which they have immediately and completely handled. 

Hostway also provides excellent customer care and support, as well as skilled migration services for all visible info, web resources,  accounts, applications, and workloads.

Customer Feedback

“I have been with Hostway for the last six years, and I have a genuine reason to smile! Hostway is truly a highly reliable solutions provider. During the six years, we have not experienced a single moment of downtime, something that leaves us wondering how you achieve this! You have been a true catalyst in our growth.” -Moses K. Mwangi

 “When looking for a cloud-based HIPAA compliant solution, Hostway was a partner who could assure that we could be up and running all the time any time.” -Kim Majick

 “Hostway made it easy for us to launch a professional website for our new business. As a consulting firm, our website is our face to the world. Often it’s a client’s first impression of our business. Hostway’s account manager made the design process easy. She was highly responsive, understood what we wanted, made super suggestions for improvement, and moved things along in a timely manner. We are very happy with our website, and the service and value for the money” -Christina N. Huth

 “If you had told us before we met with Cynch and began using Hostway that our systems could operate at a higher level and at a lower cost, we probably wouldn’t have believed you. We’d recommend both companies to any small business looking to optimize their processes” -Jim Tracey

 “Hostway was able to figure out what we would need to keep running in case of a disaster, for a smaller period of time, obviously, until our regular production service was up and running.” -Jason Schalz

 “I’ve come to know various members of the Hostway team over the past few years, and they have been accommodating, flexible and knowledgeable. Cloud computing is an inherently turbulent world, yet Hostway has added a great deal of stability and support that continues to exceed our expectations.” -Kenton Jacobsen

Conclusion

As an email hosting company for over two decades, Hostway is well-known for providing excellent service at a reasonable price.  The fact that this organization is now a Certified Microsoft Gold Certified  Partner sets them apart from the competition. 

This signifies that they are a highly-accredited source of technical assistance and application development on Microsoft technology. When it comes to integration and functionality, Hostway’s basic plan is bare bones. Hostway performs a wonderful job of delivering feature-rich hosting options at reasonable pricing, and they are backed by a highly responsive support team.