Dot5Hosting Review

Dot5Hosting is a web hosting company that has been providing hosting services since 2002. The company offers a range of hosting plans that cater to the needs of different users, including shared hosting, VPS hosting, and dedicated hosting. Dot5Hosting prides itself on providing reliable hosting services that are backed by exceptional customer support.

With its commitment to customer satisfaction, Dot5Hosting has gained a reputation for being one of the most trustworthy and reliable hosting companies in the industry. In this review, we’ll take a closer look at Dot5Hosting’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your needs.

Overview

Dot5Hosting is a web hosting provider that offers affordable and reliable hosting solutions to businesses of all sizes. Founded in 2002, the company provides a variety of hosting services, including shared hosting, VPS hosting, and dedicated hosting, as well as domain registration and website builder tools. 

Dot5Hosting’s hosting plans include unlimited disk space, bandwidth, and email accounts, a user-friendly control panel, and 24/7 customer support. The company also offers a variety of additional features and tools, such as easy-to-use website builders, free advertising credits, and one-click installs. 

Dot5Hosting’s focus on providing simple and affordable hosting solutions has gained it a reputation for being one of the most reliable hosting providers in the industry. In this review, we’ll take a closer look at Dot5Hosting’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your business needs.

Customer Support Options

Dot5Hosting is a web hosting company that provides a range of hosting solutions, including shared hosting, VPS hosting, and dedicated servers. Along with their hosting services, Dot5Hosting offers a variety of customer support options to help their clients get the most out of their hosting experience.

One of the key customer support options from Dot5Hosting is their 24/7/365 support team. This team of experienced technical experts is always available to assist with any hosting-related issues or questions that clients may have. They can provide support via phone, live chat, or email, depending on the client’s preference.

Dot5Hosting also provides a comprehensive knowledge base on their website. This knowledge base includes a wealth of information on hosting-related topics, including how to manage your hosting account, troubleshoot common issues, and configure your website. Clients can use the knowledge base to find answers to their questions or to learn more about the hosting services that Dot5Hosting provides.

In addition to their live support and knowledge base, Dot5Hosting provides a range of tools and resources to help clients manage their hosting services. For example, their control panel provides easy access to server settings, application management tools, and other important details about your hosting service. They also offer a variety of integrations with popular applications like WordPress, Joomla, and Drupal.

Overall, Dot5Hosting provides a comprehensive set of customer support options for their hosting clients. Whether you need help resolving technical issues or simply want to learn more about the hosting services they provide, the Dot5Hosting support team and their online resources are always available to help.

Plans & Pricing

Dot5Hosting is a web hosting provider that offers a range of hosting services including shared hosting, WordPress hosting, and VPS hosting. They specialize in providing affordable and reliable hosting solutions for individuals and small businesses. In this article, we will provide an overview of the plans, products, and pricing available at Dot5Hosting. For more detailed information, please visit their official website at http://www.dot5.com/dot5/hosting.bml.

Dot5Hosting offers various hosting plans with different features and resources. They have different pricing tiers based on the amount of resources and features you need.

Here is a breakdown of the available plans and their pricing:

Shared Hosting

Shared hosting is an affordable and easy-to-use hosting solution for small websites.

WordPress Hosting

WordPress hosting is optimized for WordPress websites and includes pre-installed WordPress, automatic updates, and more.

VPS Hosting

VPS hosting is a scalable hosting solution that allows you to have more control over your hosting environment.

Ratings

• Overall Score: 84/100
• Reliability: 84/100
• Usability: 84/100
• Customer Support: 84/100
• Features: 84/100 

Dot5Hosting Walkthrough

Dot5Hosting was created in 2002 to create a single bundle for all of its users. Dot5Hosting was owned by Endurance International Group, which manages almost 100 small web hosting companies like HostGator, Bluehost, and A Small Orange; at some time, however, it is unclear when.

Dot5Hosting is well-known for providing one of the top low-cost web hosting services available. They take pride in their dependable service and experienced customer support personnel.

Dot5Hosting has two data centers located in Boston, Massachusetts. They have a sophisticated infrastructure, including DELL equipment and multiple power supplies. Considering this, they do not provide any uptime guarantee. However, they appear to offer all you’ll need for a decent uptime, particularly with the 24/7 security and DELL high-performance servers.

In this review, we will put one of their web hosting plans through its paces in terms of performance, dependability, support, features, and cost. If you want to know what we think, keep reading!

Getting Started With Dot5Hosting

To get started, head to the Dot5Hosting website. First impression? Minimalism. You will be greeted with Dot5Hosting’s simple homepage. No promotional prices or introductory offers are seen here. It’s just straight up the login button, and if you’re a new customer, below is the Get Started Now button. You’ll find the features you get when you host your website on this hosting company as you scroll down.

Additionally, Dot5Hosting has partnered with iPage; that way, you get a more advanced web hosting experience; as they claim. Dot5Hosting only has one plan where you get everything you need to grow your online business. We’d say that their main webpage is a bit misleading since we got redirected to iPage once we clicked “Get Started,” but we figured that they have a separate link for their hosting plan and features.

Here’s an overview of their hosting solution:

Shared Web Hosting – a vDeck-based shared hosting plan

For this review, we’ll explore their Unlimited Web Hosting service. Well, there are no other options.You get unlimited hosting space, unlimited disk storage, unlimited email accounts, host unlimited domains, a free domain, free shopping carts, free website builder and templates, and blogging and forum tools.

Moreover, Dot5Hosting provides a free setup and a 30-day money-back guarantee to users.

Click Sign Up Now to start the signup process. You will be routed to the domain registration page after clicking the “Sign Up Now” button, where you can set up your own or an existing domain. You must check your free domain name, but you may always choose another if it is unavailable.

The next tab you’ll see would be the Contact and Billing Information. Here, you need to enter your name, address, phone number, and email address.

Below is where you input your payment details. You may opt to pay using your Credit Card or via PayPal.

As you scroll down, you may review your order in the Purchase Information tab. Here, you only have two options for the billing cycle – annually or biannually.

Should you want to boost your website’s performance and security, you can always purchase add-ons through the Website Essentials tab.

Once you click “Check Out,” you will receive an email with your login information and confirmation that your payment was processed.

Using and Managing Your Website on Dot5Hosting

When you first attempt to log in to their website, you will be greeted with this screen.

Here, you need to key in your domain or username and password to access your Dot5Hosting account dashboard.

After you have successfully logged in, you will find information on your dashboard such as Summary, Notifications, Billing Information, Account Access and Security, and Change Password.

Summary

The summary displays your contact details, personal site profile, and existing hosting plan. By clicking on the Edit links, you can update your contact information and personal website profile.

Notifications

Dot5Hosting connects with its clients in a variety of methods for several reasons. Use this tool to handle ongoing customer communications. On the Notifications tab, you can add or update your account email addresses. You must have at least one primary contact email address at all times.

Billing Information

You may update your credit card information, check your paid statements, and view your upcoming payments in the Billing Information section.

Account Access and Security

When reaching Dot5Hosting, you must first create a security question and answer. You could add a security question to your main profile and others who may need to contact Support on your behalf.

Change Password

This section, as the name suggests, allows you to change your password. When you have met the conditions, the password fields will turn green.

Dot5Hosting Control Panel

vDeck Control Panel

Dot5Hosting’s control panel is vDeck. They do not use cPanel, which is the industry standard. However, it is incredibly user-friendly, with various tools for managing websites, emails, scripts, domains, files, and databases. So you don’t have to be concerned!

Emails

You may access MailCentral, Webmail, AutoResponder, and options to customize the tools that come with it from this section.

File Management

File Manager

The File Manager may be found on your Hosting Dashboard. You can view, update, and, of course, manage your website files here, as the name implies.

Backup

You can download and save your files, databases, forwarders, and filters to a backup file using the Backup interface.

Disk Usage

The overall amount of disk space used on your account includes all data on your account, including website files, MySQL databases, and email messages. There are no definitive limits on disk space or bandwidth with Dot5Hosting’s hosting service. They want you to have the resources you need to build a robust online presence, and 99.95 percent of all clients will have more than enough disk space and bandwidth to meet your requirements.

FTP

FTP is a computer programming language that allows computers to share and send files over the internet. The most straightforward method for transferring files is to use an FTP client. There are several FTP clients available, depending on the type of computer you have.

You can access your FTP content via your ‘.html’ file, which you submitted to the file manager via an FTP connection.

Domains

In the Domains area of vDeck, you can add and configure domains, create subdomains, configure redirects, and much more.

Databases

Some recent websites would be impossible to create without using a database, which works discreetly behind the scenes to manage the website’s content. In a nutshell, the database contains all of the information on your website, including all pages, posts, and personal data.

MySQL

MySQL is most commonly used as a Web application alternative to proprietary database systems due to its speed and durability. MySQL works on UNIX, Windows, and Mac OS.

phpMyAdmin

You also could manage your databases with phpMyAdmin, which is accessible via the MySQL Management tab. phpMyAdmin gives you more control over your database’s structure and data. You can build and delete tables, import and export data, run SQL queries, repair tables, and execute various other tasks.

Metrics

This section enables you to narrow down where your traffic is coming from, how many visitors you have, and which portions of your website are most visited.

Security

You can add SSL certificates to your site for as little as $35.99. This generates an “https” web address and informs both search engines and website users that any information they submit to your site is encrypted and thus safer.

An SSL certificate is a must-have if you intend to sell physical or digital products. It may also provide you with a slight boost in the search engines. However, in terms of SSL certificates, it is a little costly. It is also worth mentioning that certificates provide varying levels of security.

SiteLock is also a tool that protects your website from malware and hacking. SiteLock is a well-known brand that provides adequate security. It is well worth the investment to secure your website.

Software

This is the place where you can extend the functionality of your website. PHP is a programming language that is constantly updated and improved. With each new version of PHP, some features and capabilities may be lost, while others may be added. Each PHP version tries to improve the language’s security and capabilities.

Advanced

This section contains actions that are not commonly performed yet are helpful for modifications.

Preferences

As the name implies, the preferences area is where you may edit and customize your website. Language, themes, server configurations, and other settings are all available here.

Dot5Hosting Website Builder

According to Dot5Hosting, their WebsiteBuilder is perhaps the most user-friendly site builder available online.

WebsiteBuilder is ideal for both beginner and advanced users. It includes content items that may be added by dragging and dropping them to the desired location, as well as boundless creativity for a more complicated website.

In addition to WebsiteBuilder, they provide WordPress, Weebly, and CM4all builders.

It has the following features:

• Mobile responsive themes
• Hundreds of pre-designed layouts
• Customizable fonts
• Easy to change domains
• Security provided by SSL
• Installation is just a click away
• Sell your product online (must be in a Business Plan)
• Built-in PayPal Integration (must be in a Business Plan)
• No need to learn HTML coding
• Analytics Integration
• SEO and Social Media Tools
• Revision History

Apps Installer

Once you sign up, you’ll be directed to the Mojo Marketplace, where you can purchase various valuable items such as website themes, live chat capabilities, and SEO tools. You can also use Mojo to pay for professional logo design, writing, and editing.

This gateway to Mojo Marketplace is provided by several web hosting companies.

Dot5Hosting includes all of the essential applications you’ll require, such as WordPress, phpBB, and Joomla, among others. They provide osCommerce and Agora shopping carts, as well as SSL certificates and password-protected directories for e-commerce.

Dot5Hosting Customer Support

Dot5 provides live chat and phone support 24 hours a day, seven days a week. Their email address is also included at the bottom of their contact page. The majority of the customer support links, on the other hand, take you to their knowledge base.

In our case, we opted for live chat support to receive an instant response regarding our queries.

Here’s how it went:

The customer support agent responded in a minute. They directly answered our query, which was good. However, they did not offer any help concerning setting up an account.

Moreover, their phone support is only accessible to users in the United States.

If you don’t want to connect with an agent, they also have a knowledge base and user guides in the help center to learn more about web hosting. You may also submit a support ticket via their help center if you are in no rush.

Buyer’s Guide For Dot5Hosting

Plans and Pricing

Shared Web Hosting plans start at $5.95/month.

Dot5Hosting only provides a single hosting plan for your account. This includes all of the features that Dot5Hosting provides with its hosting.

Although there is only one plan, if your needs surpass what is supplied in the shared hosting plan, you may contact them and request additional resources, which they would gladly provide.

Server Speed and Uptime

Dot5Hosting Company is constantly committed to providing a quick and reliable uptime to all its customers, although they do not set a specific uptime objective.

ReviewPlan compiled Dot5Hosting’s uptime statistics for the previous ten months, including September 2017. This company met the target in 8 months but failed to meet it in the remaining two months.

When selecting a hosting provider for your website, one crucial factor that everyone considers is the server response speed.

ReviewPlan tested the server response speed of the website from 8 different locations and obtained an impressive result. The server speed test results are shown in the image below.

Security and Backups

An SSL/TLS certificate is required for almost every website. When you sign up for a hosting account with Dot5Hosting, you will be given a free SSL certificate.

You can choose extra backup solutions as well as increased protection against viruses and dangerous software to increase the security and stability of your websites.

Dot5Hosting’s Website Backup and Restore also allows you access to their automatic backups of your website files. Because there is no way to retain an endless number of backups of your website files, older backups are frequently updated with fresh backups.

Features of Dot5Hosting

• Scalable bandwidth
• CMS features
• E-commerce features
• vDeck control panel
• CM4all site builder
• Quickstart wizard
• Unlimited disk space
• Unlimited domains
• Unlimited email accounts
• Free domain
• 30-day money-back guarantee

Pros

• Affordability
• Straightforward hosting options
• 24/7 security
• Unlimited features
• Free domain name
• 30-day money-back guarantee
• Free SSL certificate
• No setup fees
• Instant account activation
• Freebies included upon signups such as Google Adword credits and Yahoo credits.
• One size fits all plan

Cons

• Users might be unfamiliar with vDeck
• High renewal prices
• No uptime guarantee
• Termination charge
• No monthly billing cycles
• Misleading website
• No VPS servers

Final Thoughts

Dot5Hosting takes a straightforward approach to website hosting. They don’t have a lot of options, but in one plan, it does have practically everything you’ll need to get your website online.

The benefits it offers are also pretty appealing. This is a competent web host that will suffice for the majority of users.

If you’re a startup, a small business, or new to the virtual environment and need assistance, Dot5Hosting is a terrific option to consider. There are plenty of hosts designed to assist newer customers, so look into all of your options. Honestly, this is not our top pick because there are superior hosting businesses on the market that give a much lower price with wonderful perks.

We hope this review was helpful in your search for a web hosting company!