AceNet Hosting Review

Acenet Hosting is a web hosting company that has been providing hosting services since 2003. The company is based in the United States and prides itself on offering reliable hosting services with exceptional customer support. Acenet Hosting offers a range of hosting plans that cater to the needs of different users, including shared hosting, VPS hosting, and dedicated hosting.

The company also offers a range of additional features and tools, such as website builders and one-click installs for popular applications. In this review, we’ll take a closer look at Acenet Hosting’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your needs.

Overview

AceNet Hosting is a web hosting provider that offers a range of hosting plans and services to businesses and individuals. The company was founded in 1997 and has since established a strong reputation for quality and reliability. AceNet Hosting’s hosting plans include a variety of options such as shared hosting, VPS hosting, and dedicated hosting, all of which are designed to meet the specific needs of different users. 

The company prides itself on providing fast and reliable hosting services with exceptional customer support, all while offering competitive pricing plans. AceNet Hosting also offers a variety of additional features and tools, such as website builders, one-click installs for popular applications, and advanced security options. 

With its focus on providing high-quality hosting solutions, AceNet Hosting has gained a loyal customer base and a reputation for being one of the most reliable and innovative hosting providers in the industry. In this review, we’ll take a closer look at AceNet Hosting’s hosting plans, features, and performance, to help you decide if it’s the right hosting provider for your needs.

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Customer Support

Acenet Hosting is a web hosting company that provides a range of hosting solutions, including shared hosting, VPS hosting, dedicated servers, and reseller hosting. Along with their hosting services, Acenet Hosting also offers a variety of customer support options to ensure that their clients receive top-notch support and assistance when they need it.

One of the key customer support options from Acenet Hosting is their 24/7/365 technical support team. This team of highly trained technical experts is always available to assist with any hosting-related issues or questions that clients may have. They can provide support via phone, live chat, or email, depending on the client’s preference.

Acenet Hosting also provides a comprehensive knowledge base on their website. This knowledge base includes a wealth of information on a variety of hosting-related topics, including how to manage your hosting account, troubleshoot common issues, and configure your website. Clients can access the knowledge base at any time to get answers to their questions and find solutions to their problems.

In addition to their live support and knowledge base, Acenet Hosting provides a range of tools and resources to help clients manage their hosting services. For example, their client portal provides easy access to billing information, account settings, and other important details about your hosting service. They also offer a variety of website building tools and applications to help clients create and manage their websites.

Overall, Acenet Hosting provides a robust set of customer support options to help their clients get the most out of their hosting experience. Whether you need help resolving technical issues or simply want to learn more about the hosting services they provide, the Acenet Hosting support team and their online resources are always available to help.

Plans and Pricing

Acenet Hosting is a web hosting provider that offers a variety of hosting plans to meet the needs of different customers. They offer a range of services including shared hosting, VPS hosting, dedicated hosting, and reseller hosting. In this article, we will provide an overview of the plans, products, and pricing available at Acenet Hosting. For more detailed information, please visit their official website at https://www.ace-host.net/.

Plans & Pricing

Acenet Hosting offers various hosting plans with different features and resources. They have three shared hosting plans, three VPS hosting plans, three dedicated hosting plans, and three reseller hosting plans. All plans come with a 30-day money-back guarantee, 24/7 technical support, and free migration services.

Here is a breakdown of the available plans and their pricing:

Shared Hosting Plans

Plan NameDisk SpaceBandwidthEmail AccountsPrice
AceStart5 GB SSD50 GBUnlimited$5.95/mo
AcePro10 GB SSD100 GBUnlimited$9.95/mo
AcePremium20 GB SSD200 GBUnlimited$14.95/mo

VPS Hosting Plans

Plan NameRAMCPU CoresDisk SpaceBandwidthPrice
VPS11 GB1 Core20 GB SSD2 TB$14.95/mo
VPS22 GB2 Cores40 GB SSD3 TB$24.95/mo
VPS34 GB4 Cores80 GB SSD4 TB$44.95/mo

Dedicated Hosting Plans

Plan NameCPURAMStorageBandwidthPrice
DS1Intel Xeon E3-123016 GB2x 1 TB HDD10 TB$119/mo
DS2Intel Xeon E3-127016 GB2x 1 TB HDD10 TB$129/mo
DS3Intel Xeon E3-127032 GB2x 240 GB SSD10 TB$179/mo

Reseller Hosting Plans

Plan NameDisk SpaceBandwidthcPanel AccountsPrice
Reseller150 GB500 GB50$14.95/mo
Reseller2100 GB1000 GB100$24.95/mo
Reseller3150 GB1500 GB150$34.95/mo

Note: Prices are subject to change. For the most up-to-date pricing, please visit Acenet Hosting’s website.

Add-ons

Acenet Hosting also offers a range of add-ons to enhance your hosting experience:

Add-onPriceDescription
Domain RegistrationStarting at $8.99

Acenet Hosting offers a 30-day money-back guarantee on all their hosting plans. They also provide 24/7 customer support through live chat, phone, and email.

Ratings

  • Overall Score: 82/100
  • Reliability: 83/100
  • Usability: 81/100
  • Customer Support: 81/100
  • Features: 83/100

About Acenet, Inc.

Acenet, Inc. debuted its hosting brand, Ace-Host, in 2003. It offers Linux web hosting to its 50,000 clients from a data center in Southfield, Detroit. With more than a decade of experience, Ace-English-language Host’s website is unexpectedly simple and unrefined. An extensive knowledge base and more languages are accessible on its WHMCS-powered customer site.

What is Acenet Hosting?

Acenet hosting has been providing its customers with the best and most dependable web hosting services since 2003. Acenet’s web hosting services have been lauded for their rock-solid performance and dependability for greater than a decade. 

Hosting services and plans are available to suit a wide range of budgets, so the organization has something for everyone, from individuals to corporations. Acenet offers a wide range of web hosting options, including shared, cloud, dedicated, and even reseller services.

Why Choose Acenet?

  • Money-back guaranteed for 30 days
  • A fantastic combination of attributes
  • Dedicated, VPS, and shared flexibility
  • Hardware for servers that are quick and stable

Uptime and Reliability

Your website will be accessible 99.9% of the time, according to Acenet. Customers report that the real-life figures are 99.9%, even though there is no evidence to support this claim on the web. 

It’s possible that alternative web hosts can present you with somewhat better numbers if you’re concerned about that 0.03% – 0.04 %. Acenet also offers third-party reports on server performance and CPU live data through cPanel, both of which are provided by Acenet. 

Finally, Acenet offers to restore your money 99.9% of the time if your website’s metrics show that it isn’t working properly, which lends confidence to the company.

Features

Some of Acenet’s features will surprise you. Among its many infinite services are web storage, bandwidth, domain hosting, MySQL databases, and a slew of other options. 

An additional benefit for eCommerce-focused startups is the inclusion of a dedicated IP address as well as a free domain name. One-click installation and interesting business apps are not to be overlooked.

  • Multiple Domains: Acenet has no restrictions on the number of domains and subdomains you can host. You know, it’s cool, huh?
  • Bandwidth: Acenet does not track or limit user bandwidth, so you are free to send as much data as you like across the network.
  • Disk Space: There is no limit to the amount of data you may save on our servers.
  • Email Accounts: Email addresses ending in @yourdomain.com are unrestricted. This is fantastic!
  • Website Builder: SiteStudio is available, although it’s a little dated.
  • Stats: AWStats, a feature of cPanel, may be utilized.
  • Shopping Carts: It’s possible to choose between CubeCart, Zen Cart, and OS Commerce, among others.
  • FTP Account: As for FTP accounts, there are no restrictions whatsoever. There is no limit to how many you can make. 
  • MySQL databases: The same goes for everything else. It’s possible to host as numerous MySQL databases as you like on your server.

Support

As for customer service, Acenet does not provide live chat help; nevertheless, if you contact the support staff by phone or email, they will respond within 15 minutes. 

The pre-sale section of the company may be contacted for information about signing up, plans, rates, and so on. Acenet has also built a comprehensive knowledge resource to help beginners grasp web hosting.

  • Phone support
  • No available 24/7 phone support
  • No available blog
  • Support for pre-sale customers
  • No available forum
  • Quick response
  • Extensive database of knowledge
  • No available Live Chat

Dedicated Hosting Plan

Acenet’s enterprise-grade dedicated server solutions offer the best of both worlds in terms of server power and bandwidth. Remote KVM, Remote Power, and IPMI 2.0 are all included as standard equipment in all of our server plans. This ensures that your servers will run at peak efficiency and dependability. 

All-in-one plans start at $147/month and include 3 TB of capacity on RAID 1 disks, and 16 GB of server-grade ECC memory, with 10 terabits-per-second transfer speeds. 

For a monthly fee of $239.95, you get two Intel Xeon E5 2600 series processors, 3 TB of space, 32 GB of server-grade RAM, with 10 TB of bandwidth on the plan. These programs are extremely cost-effective. Even though we would like to see more plans with additional capacity for the most demanding customers, these servers should perform fine for most users.

WordPress Hosting Plan

All major CMS systems, including WordPress, Joomla, and Drupal, are supported by Acenet’s shared hosting plans. This should compensate for the lack of a dedicated and stand-alone WordPress hosting plan offered by the firm. 

However, Acenet’s versatile shared hosting architecture ensures that every pre-designed or custom-designed WordPress plan will run well on Acenet’s servers. 

It’s becoming more and more common for reputable web hosts to exclude WordPress hosting from their most basic plans because of their focus on efficiency, user interface, and user experience (UI/UX).

Reseller Hosting Plan

Acenet’s reseller hosting services are ideal for web development and design studios wishing to provide hosting as part of their pre-configured packages. There are no restrictions on pricing or resource allocations for these services because they are white labeled. 

Using the WebHost Manager Control interface, you can easily and conveniently manage all of your dedicated client accounts and services from a single UI page. 

On the reseller plan, which costs $59.95 a month, each user can have about 150 cPanel accounts and 150 GB of storage capacity on an elevated SSD. This reseller plan offers excellent value for money since it is far less expensive than the alternative reseller accounts competing for hosting services. 

It is also possible to create as many subdomains, email addresses, and FTP accounts as you like on a reseller plan. R1Soft CDP distant backup solutions are used to protect reseller accounts, which are housed on servers running the 64-bit CentOS 5 operating system.

User Friendly

They provide a user-friendly website that makes it easy to find the web hosting you seek in a matter of minutes. You’ll have no trouble navigating the site and discovering what you’re searching for. 

A bespoke cPanel and the SiteStudio website builder are included on every Acenet plan. However, you should be aware that its website builder features obsolete designs and capabilities, so you’ll likely need to invest additional money to produce a nice, modern-looking website using its service. 

Pros

  • Unlimited features
  • Freebie domain name
  • Includes a dedicated IP
  • Exceptional one-click set-up
  • Quality gear that’s always up to date
  • Planning with a lot of leeway

Cons

  • Costs are higher
  • Non-availability of live chat and 24-hour phone assistance
  • A mediocre platform for website builders

Acenet has a nice appearance. The storage and monthly traffic, MySQL databases, domains, email and FTP accounts, and so forth are all limitless. 

Everything you need for a successful online project may be found in their trustworthy hardware and a wide range of one-click installation choices. Despite this, Acenet has several drawbacks, including exorbitant costs and difficulties in contacting customer service.

Customer Feedback

“I just wanted to add my support to the previous reviewer’s enthusiasm. In the five years, I’ve collaborated with Acenet, I’ve probably sent more than 100 support tickets. Even on Sunday nights or very late weeknights, my questions have always been resolved within 5 – 10 minutes! All of my issues with the product or service have been resolved by individuals who have gone above and beyond to help me. Even outside of the web hosting sector, this level of assistance is unheard of. I’ve only had downtime twice in the last five years or so. I’ve never been very concerned about it. Considering that I get 500 GB of web space, unlimited bandwidth, limitless domains (yes, you read that correctly), unlimited SQL databases, etc. for less than $100 a year, this is a great value for me. Customer support alone would not persuade me to transfer to a different web server. This business is deserving of praise. ” – Chas Denonno 

“I’ve been using Ace-Host since 2007 and want to continue doing so. They’ve always responded quickly, had techs who were educated (for the most part), and were able to help me with just about any problem I’ve run across. For the services they provide, their costs are reasonable. Never had a moment to myself.” – Sean Stuart

Conclusion

There are a few areas where Acenet falls short, such as the unavailability of live chat and phone assistance for shared hosting subscriptions. Small and medium-sized organizations may find it adequate, but people on a budget may be discouraged by the costs. 

Small individual websites and large worldwide web projects alike can benefit from Acenet’s various capabilities. You’ll get everything you need to run a profitable web hosting business, including high-quality hardware, a user-friendly cPanel, and reliable uptime. However, this web host’s rates and lackluster customer service may cause you to second-guess your decision.